BEAR TO
HUMAN

BEAR TO HUMAN

Privacy Policy

Effective date: 2026-10-14

1. Purpose of Processing

The Company processes personal information to accept orders, confirm payment, send service notices, handle inquiries and refunds, and meet statutory record-keeping duties.

2. Personal Information Collected

Required: email address; order details (product name, amount, payment method type, order status, payment identifier, order time).

Google login: email.

Kakao login: email (nickname and profile photo are passed to us at login but are deleted immediately, not stored).

Login connection info (auth token), deleted when you delete your account.

Automatically stored: language and theme preferences in local storage; usage logs; cookies or similar technologies when analytics are enabled.

The Company does not collect or store card numbers. Payment instrument details are processed by the payment gateway.

3. Retention Period

Order and payment records: 5 years for contracts/withdrawal and for payment and supply of goods, and 3 years for consumer complaints, under the Act on the Consumer Protection in Electronic Commerce.

Display and advertising records: 6 months.

Language and theme settings: until the user deletes them in the browser.

Member information (email): until account deletion.

Information is destroyed without delay after the retention period ends.

4. Provision to Third Parties

The Company does not provide personal information to third parties except where the user consents or a statute requires disclosure.

5. Entrusted Processing

Lemon Squeezy: payment processing, tax calculation, and payment confirmation.

Vercel Inc.: waitlist storage.

Vercel Inc.: website hosting, logs, and analytics.

Supabase Pte. Ltd.: member information storage, login processing.

Korea PortOne Co., Ltd.: payment processing.

KG Inicis Co., Ltd.: payment processing.

5-2. Overseas Transfer

To provide login, member information storage, payment, and website operation, the Company transfers personal information overseas as follows.

Recipient: Supabase Pte. Ltd.

Country: Singapore

Items: email (login account)

When and how: transmitted over the network at sign-up and login

Retention: until account deletion

You may refuse the transfer, but then you cannot sign up or log in.

Recipient: Lemon Squeezy

Country: United States

Items: email, payment information (entered by you on the checkout page)

When and how: transmitted over the network when you start checkout

Retention: Payment records: 5 years under the Korean E-Commerce Act

You may refuse the transfer, but then you cannot pay through Lemon Squeezy.

Recipient: Vercel Inc.

Country: United States

Items: access logs (IP address, browser information); email when you join the waitlist

When and how: transmitted over the network when you visit the website or join the waitlist

Retention: Waitlist: deleted on the day the launch email is sent, or without delay when you ask us to delete it.

You may refuse the transfer, but then you cannot use the website or join the waitlist.

5-3. Children

We do not accept sign-ups from children under 14.

6. Destruction

Electronic files are deleted so they cannot be restored. Information that must be kept by law is stored separately for the required period.

7. User Rights

Users may request access, correction, deletion, suspension of processing, or withdrawal of consent by emailing wblee@pioneery.co.

Signed-in users can review purchase history and close their account from My page.

You can also remove the app's access yourself in your Google Account settings.

Information that must be retained by law may be kept for the statutory period even if deletion is requested.

8. Cookies and Local Storage

The Site may store language and theme preferences locally.

The website uses Vercel Analytics for service improvement and usage statistics. Cookies and similar technologies may collect visit logs and browser or device information.

In countries that require prior consent, including the EU/EEA, the United Kingdom, and Switzerland, we ask before setting analytics cookies. If you refuse or do not respond, we do not load Vercel Analytics. Elsewhere we may use analytics for statistics after this notice, and you can withdraw that choice anytime in Cookie settings in the website footer.

You may refuse collection by blocking cookies in your browser settings. Blocking cookies may limit some website features.

9. Security Measures

The Company limits access to personal information, uses HTTPS in transit, and lets payment gateways handle card data.

10. Privacy Officer

Privacy officer: Wonbin Lee

Phone: 010-2601-5768

Email: wblee@pioneery.co

11. Remedies

Users in Korea may contact the Personal Information Infringement Report Center (118), the Personal Information Dispute Mediation Committee (1833-6972), the Supreme Prosecutors' Office Cyber Investigation Division (1301), or the National Police Agency Cyber Bureau (182).

12. Notice of Changes

This Privacy Policy is effective as of 2026-10-14. Material changes will be posted on the Site.

Change history: previous version effective 2026-09-16.